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Security
IndiaLinks strives to ensure uninterrupted service and a high level of security. IndiaLinks has
developed a comprehensive approach to safeguard all
infrastructure & services right from Network level to Application level.
Data Center Security
Data Centers are physically isolated from everyone but level three technicians. Public access is
strictly forbidden. Data Centers are equipped & monitored round the clock with closed circuits.
Strict access controls are implemented including keycard protocols/biometric scanning protocols and continuous
interior and exterior surveillance.
Network Security
Data Centers used by our Virtual Data Center infrastructure has fully switched network. Traffic
destined for a website hosted on a server is sent only through switching equipment necessary to
deliver the information to that server. This minimizes the risk of someone sniffing or capturing
traffic being sent across the network.
Operating Systems
All our servers are installed with Enterprise version of Linux or Windows 2003. We do not use operating
systems which are known to have security loop holes. All our servers' operating systems are automatically
patched at regular interval. This ensures that servers are always protected against all known
vulnerabilities with latest security patches.
Server Access
Access to servers is restricted. Console/Shell access to our servers is restricted only from our Hosting
Operations Center for management purpose only.
Operating System Hardening
We follow a strict Security Audit Process. All unwanted services on servers are disabled. Operating System
applications & commands including compilers (which are used by hackers to compile programs and gain access)
are removed.
Firewall
Our Virtual Data Center Infrastructure is protected by Firewall at various levels. Our Security Audit Team
monitors traffic with-in and out-of our network & ensure that necessary security settings are implemented as
and when required to safeguard all our services, servers and your data.
Remote Port Monitoring
All our servers are monitored for server ports remotely every alternate minute by Live-Alert, our own
proprietary port monitoring system. If system detects any open ports besides the allowed ports, our Security
Audit Team is immediately alerted.
In most compromised systems, hackers install and runs backdoor services, backdoor consoles or services
like IRC / Chat Servers which opens a port on server. Such attempts are immediately detected.
Process Monitoring
Process Monitoring Robot checks all running processes along with Load on every servers. If robots detects any
unauthorized process or processes eating up resources beyond allowed threshold or are found to malfunction,
are immediately terminated. In case of any of such events, email & SMS alerts are sent to Security Team for
further investigation. Process monitoring robots are also capable of restarting or terminating any process required for
smooth functionality of servers.
Application Security
Most of our server management applications & control panels are in-house developed. Any 3rd party products go
through a thorough security & performance testing before they are deployed on servers. Any such third party
applications are monitored regularly for their functionality.
Data & Directory Protections
User on the server are restricted only to their designated directories. This ensures that no other user on the
same server has access to your files (unless granted with permissions).
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