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Methodology
We continually work on implementing & improving processes to remove hassles for our customers
and improve the overall service standards.
Our vision to make it easy for our customers to do business
with us is a key focus of "Live Support". We look for processes that
could be made automated or simpler for our customers and when we find one,
we make changes. Each and every TEAM member of IndiaLinks is expected to
identify processes that could be improved.
Customer feedback is one of the main key inputs to improve processes. We
solicit and encourage feedback from our customers.
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