Setup & Implementation
| Operating System Installation |  |
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| Control Panel Installation | |
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| Operating System Hardening | - | |
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| Basic Firewall Setup | - | |
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Uptime SLA
| 99.9% Network Uptime SLA | |
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Security
| Core Operating System Updates | - | |
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| On-demand Intrusion Detection | - | |
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| On-demand Basic Security Audit | - | |
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| Firewall Management | - | $ | |
| Server Virus Scanning | - | $ | |
| Third Party Security Audit | $ | $ | $ |
Monitoring
| Ping Monitoring | |
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| Standard ports availability monitoring | |
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| Standard service availability monitoring | - | - | |
| Bandwidth Usage Monitoring | |
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| Load Monitoring | - | - | |
| Disk Usage Monitoring | - | - | |
Support & Troubleshooting
| Rapid response on Network issues | |
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| Booting & Login issues | |
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| Reinstallation of Operating Systems | |
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| Assistance with Service optimisation | - | |
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| Assistance with control panel upgrades | - | |
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| Hacking attempt investigation assistance | - | |
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Mail Services
| Installation & upgradation of SMTP MTA | - | |
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| Installation & upgradation of POP & IMAP services | - | |
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| Installation & upgradation of SpamAssassin | - | |
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| Installation & upgradation of ClamAV anti virus | - | |
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| Troubleshoot of Roundcube & Squirrelmail | - | |
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| Troubleshoot of mail delivery issues | - | $ | |
Web Services
| Troubleshoot & upgradation of Apache/IIS | - | |
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| PHP upgrades & configuration modifications | - | |
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| Installation & upgradation of Zend Optimizer | - | |
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| Installation & upgradation of ionCube, phpEncoder | - | |
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Database Services
| Troubleshoot MySQL services | - | |
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| Upgradation & repair of MySQL database | - | |
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| Repair MySQL installation | - | |
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DNS Services
| Reverse DNS setups | |
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| Setting up SPF records | |
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| Installation & repair of DNS Services (bind) | - | |
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| Troubleshooting of DNS Service (bind) | - | |
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FTP Services
| Upgradation & reinstallation of FTP Server | - | |
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| Troubleshooting of FTP service | - | |
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Application Installation
| Approved Web Applications installations | - | |
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| SSL Certificate Installations | - | |
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| 3rd party software installation | - | - | $ |
Backup & Disaster Recovery
| Assistance with automated backup setups | - | |
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| Managed Backups | - | $ | $ |
| Disaster Recovery | - | $ | $ |
Control Panels & Server Access
| Operating Systems | Linux, Windows | Linux | Linux |
| Control Panels | Cpanel, Plesk | Cpanel | ILX Panel |
| "Root" or "Administrator" access | |
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